FAQ
For general queries and frequently asked questions, please read the below. If we are unable to answer your question, feel free to get in touch using our details below.
How much does it cost to rent your photo booth?
Our photo booth prices start at $595 for a digital only photo booth. The final price will depend on the length of your rental, the type of booth you choose, and any additional services you select. Get a free quote by filling out our contact form.
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What is included in a standard photo booth hire package?
Experience the full package with our DSLR printer booths! We handle everything from setting up and breaking down the booth to providing a table of props, allowing you to choose your backdrop, and offering unlimited high-definition photo, GIF, and boomerang captures. Enjoy personalized touches with custom photo templates and a custom tap-to-start screen. Easily share your memories with QR and email photos, and relive the moments with a digital downloadable gallery. Want a physical keepsake? Printing is also available as an optional add-on, along with all the photos on a USB stick.
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Can I customize the photo templates to match my event theme or branding?
Yes! Our team will reach out 2-3 weeks before your event to start the design process. We'll send you a questionnaire to help us understand your event's vibe and aesthetic. Once we have a good understanding, we'll create multiple samples for you to review. You'll have unlimited edits until we create the perfect template for your event.
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Do I need to provide any equipment or props for the photo booth?
Our photo booth hire includes everything you need to create a fun and memorable experience for your guests. We provide the photo booth, camera, props, backdrop, lighting, and attendant (if applicable). All you need to provide is a 5mx5m space for setup and power outlets close by.
We do provide a table with our photo booth hire for the props but if one is provided or space is limited we will work with the event manager to organize a suitable arrangement.
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Do I need to provide wifi for the photo booth?
Wifi is always best, but it is not necessary in order to book. Wifi allows your guests to download and share their digital images immediately. If Wifi is not available, your guests will receive their digital images the moment we connect to a secure connection, or as soon as we return to our home office. Our Photo booths and printers do not require Wifi to operate.
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What kind of electrical do you need for the booth?
Our photo booths require a standard Australian (120-volt, 10-amp) 3-prong outlet within 10m of the booth's operating location. A weak connection can cause the booth to malfunction, such as not turning on, experiencing software glitches, or misfiring the camera flash. Our attendants will test the provided outlet before connecting the booth to power. If the power is insufficient, they will find a new location for the booth.
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Will I get an attendant for my event?
Step into the future with our DSLR Photo booths featuring a user-friendly, intuitive virtual attendant interface for a hassle-free experience from setup to tear down. While there will be physical attendant on-site, our innovative interface becomes your virtual guide, encouraging guests to strike poses and ensuring seamless access to their photos. If you prefer the personal touch of a physical attendant to operate the photobooth, we will be there to support on the day.
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Can you set up for my event early?
Yes- Our attendant/s arrive 2-3 hours prior to the start of your event. If you need them to arrive earlier, we charge idle hours at a rate of $120/hour, billed in 30-minute increments. Idle hours must be requested at least 72 hours prior to the event date.
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Requests to stay longer?
We recognize that unforeseen circumstances may arise, requiring additional time for your event. However, we kindly request that any requests for extra time be submitted at least 7 days in advance. Unfortunately, extensions cannot be guaranteed on the day of the event. If you anticipate needing more time, please inform us at your earliest convenience so that we can make the necessary arrangements (charges apply).
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What kind of accessibility is needed at the event venue?
The photo booth requires a level, solid, and accessible space at least 2.4m (for backdrop), and approximately 5x5m area. The space must be easily accessible, as the equipment is heavy and cannot be carried up stairs. The photo booth may be placed outdoors (please check with us first), but it must be protected from the weather. If weather is expected, the booth must have a second location indoors available.
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Is there a cap on the number of photos my guests can take throughout the hire period?
Absolutely not! No restrictions whatsoever! We encourage you to have a blast and capture as many memories as you'd like.
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What is the required setup space for the photo booth?
Although we can adapt to smaller spaces, for the comfort of both your guests and our team, we recommend a minimum space of 5x5m. If you have specific requirements, feel free to discuss them with us, and we'll explore alternative options.
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Is there an additional charge for travel or delivery in Brisbane & Sunshine Coast?
Rest assured, we cover all of Brisbane & Sunshine Coast with no travel charges for events within the Greater Brisbane region and the Sunshine Coast region. For events exceeding 80km travel distance, we calculate a travel fee based on both distance and the duration of the photo booth rental. During the inquiry process, we're more than happy to discuss this further and provide you with an exact quote tailored to your needs.
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Do you offer different photo booth styles, such as open-air or enclosed booths?
We exclusively offer modern open-air photo booths. They've got a sleek look, so no worries about them clashing with your event's vibe. Plus, each booth comes with unique features. Check out more details here or feel free to discuss with us for any further questions.
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How far in advance should I book a photo booth for my event?
Don't wait! Popular dates tend to get snatched up fast, so the earlier you book, the better. We suggest locking in your photo booth at least 3 months ahead, but believe it or not, some folks secure their spot over a year in advance for those hot dates. If you're set on having a photo booth, reach out ASAP to secure your date. While we do our best to accommodate last-minute bookings, availability isn't always guaranteed, so don't delay!
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What is your cancellation and refund policy?
We get it, life can be unpredictable, and plans may change. Our cancellation policy is designed to be flexible and fair. To secure your date, a $200 non-refundable deposit is required, with the remaining balance due 14 days before your event. Cancel more than 14 days in advance of the event, and you'll only forfeit the non-refundable deposit. Unfortunately, cancellations within 14 days of your event, once the final balance has been paid, means forfeiting the entire total balance. We aim to find the right balance between flexibility and commitment for your peace of mind.